Email

Orange Reel and Gmail

Orange Reel have teamed up with Gmail to provide a more secure, feature rich e-mail service that takes your communication beyond just messages, introducing Calendar, contacts, cross platform synchronisation and all the other benefits Google boast.

The new system also allows you to reset your password whenever you need, check your email wherever you are on any device etc.

Find your device below to set up Gmail:

If you need any assistance setting up your email - send a message to ky@orangereel.co.uk

Mail Clients

Outlook Express

To set up your Outlook Express client to work with Gmail:

  1. Open Outlook Express.
  2. Click the Tools menu, and select Accounts...
  3. Click Add, and then click Mail...
  4. Enter your name in the 'Display name' field, and click Next.
  5. Enter your full email address (username@yourdomain.com) in the 'Email address' field, and click Next. If you are a Google Apps user, enter your full address in the format 'username@your_domain.com.'
  6. For 'My incoming mail server is a ______ server', please select IMAP in the drop-down menu.
  7. Enter 'imap.gmail.com' in the 'Incoming mail (POP3, IMAP or HTTP) server' field. Enter 'smtp.gmail.com' in the 'Outgoing mail (SMTP) server' field.
  8. Click Next.
  9. Enter your full email address (including '@yourdomain.com' or '@your_domain.com') in the 'Account name' field. Enter your password in the 'Password' field, and click Next.
  10. Click Finish.
  11. Highlight imap.gmail.com under Account, and click Properties.
  12. Click the Advanced tab.
  13. Under Outgoing Mail (SMTP), check the box next to 'This server requires a secure connection (SSL).'
  14. Enter '465' in the 'Outgoing mail (SMTP)' field.
  15. Under Incoming mail (IMAP), check the box next to 'This server requires a secure connection (SSL)'. The port will change to '993'.
  16. Click the Servers tab, and check the box next to 'My server requires authentication.'
  17. Click OK.
  18. Check our recommended client settings, and adjust your client's settings as needed.

Congratulations! You're done configuring your client to send and retrieve Gmail messages.

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Outlook 2003

To set up your Outlook 2003 client to work with Gmail:

  1. Enable IMAP in Gmail. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. Click the Tools menu, and select E-mail Accounts...
  4. Click Add a new e-mail account, then click Next.
  5. Choose IMAP as your server type by clicking the radio button, and click Next.
  6. Fill in all necessary fields to include the following information:
  7. Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
  8. Email Address: Enter your full email address (username@yourdomain.com). Google Apps users, enter your address in the format username@your_domain.com
  9. Incoming mail server (IMAP): imap.gmail.com
  10. Outgoing mail server (SMTP): smtp.gmail.com
  11. User Name: Enter your full email address (including @yourdomain.com or @your_domain.com)
  12. Password: Enter your Gmail password.
  13. Click More Settings... and then click the Outgoing Server tab.
  14. Check the box next to 'My outgoing server (SMTP) requires authentication' and select Use same settings as my incoming mail server.
  15. Click the Advanced tab, and check the box next to 'This server requires an encrypted connection (SSL)' under Incoming Server (IMAP). Also, enter 993 in the Incoming server (IMAP) box.
  16. Check the box next to 'This server requires an encrypted connection (SSL)' under Outgoing Server (SMTP), and enter 465 in the Outgoing server (SMTP) box.
  17. Click OK.
  18. Click Next, and then click Finish.
  19. Download the latest updates for Outlook from Microsoft. This will help prevent the most common Outlook errors that Gmail users see.
  20. Check our recommended client settings, and adjust your client's settings as needed.

Congratulations! You're done configuring your client to send and retrieve Gmail messages.

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Outlook 2007

To set up your Outlook 2007 client to work with Gmail:

  1. Enable IMAP in Gmail. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. For new setups, select Do not upgrade.
  4. Click Yes.
  5. Enter your display name, email address (including '@yourdomain.com'), and password. Google Apps users, enter your full email address, e.g. 'username@your_domain.com.'
  6. Select the 'Manually configure server settings or additional server types' checkbox.
  7. Select Internet E-mail.
  8. Settings: name, full email address (including '@yourdomain.com' or '@your_domain.com')
  9. In the Account Type dropdown menu, select IMAP. In the 'Incoming server name' section, enter: imap.gmail.com and in the 'Outgoing server name (SMTP)' section, enter: smtp.gmail.com.
  10. In the 'User Name' field, give your full Gmail address, including '@yourdomain.com' or '@your_domain.com.'
  11. After creating these settings, clicking Next takes you to the end of the setup.
  12. In the Tools menu, select Options then Mail Setup. Under 'Email Accounts,' click E-mail Accounts.
  13. Select an account, and click Change above the list of accounts. Click More Settings, then the Advanced tab.
  14. Incoming server must be 993, and must use SSL encryption.
  15. Outgoing server can use 587, TLS encryption.
  16. Click the Outgoing Server tab. Make sure that 'My outgoing server (SMTP) requires authentication' is selected. The radio button 'Use same settings as my incoming mail server' should also be selected.
  17. Click OK > Next > Finish > Close > OK.

Check our recommended client settings, and adjust your client's settings as needed.

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Apple Mail 2

To set up your Apple Mail client to work with Gmail:

  1. Open Apple Mail.
  2. Click 'Mail,' and select 'Preferences...'
  3. Open the 'Accounts' tab, and click the plus sign (+) along the bottom to add a new account.
  4. Select 'IMAP' in the 'Account Type' drop-down menu.
  5. Enter your name and Gmail address in the appropriate fields, then click 'Continue.' Google Apps users: Enter your full email address in the format 'username@your_domain.com.'
  6. Enter 'imap.gmail.com' next to 'Incoming Mail Server'; enter your full Gmail address next to 'User Name'; enter your Gmail password; then click 'Continue.' Google Apps users: Enter the server name provided, don't add your domain name in this step.
  7. For Outgoing Mail Server, enter 'smtp.gmail.com'; select 'Use Authentication'; enter your full Gmail address next to 'User Name'; and enter your password. Then click 'Continue.' Google Apps users: Enter the server name provided, but enter your full email address at your domain as the User Name.
  8. If setup is successful, you'll see the screen below. Then just click 'Done.'
  9. Click the 'Server Settings...' button.
  10. Verify that 'Outgoing Mail Server' is smtp.gmail.com:username@yourdomain.com.
  11. Verify that 'Server port' is 587.
  12. Verify that 'Use Secure Sockets Layer (SSL)' is checked.
  13. Enter your full Gmail or Google Apps email address next to 'User Name,' enter your password, and click 'OK.'
  14. Click 'Advanced' and check the box next to 'Use SSL.' (The port changes to '993.')

Check our recommended client settings, and adjust your client's settings as needed.

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Apple Mail 3

Please note that if you're adding your Gmail address to Apple Mail 3.0 for the first time, your mail will be automatically configured for POP access. In order to configure IMAP, please follow these steps:

  1. Click Mail > Preferences....
  2. On the Accounts tab, click the + button to add a new account.
  3. Fill in the new window with the following information:
  4. Full Name: [your name]
  5. Email Address: your full email address [username@yourdomain.com, or username@your_domain.com for Google Apps users]
  6. Password: your Gmail password
  7. Important: please deselect the box next to 'Automatically set up account'
  8. Click Create.
  9. Fill in the following Incoming Mail Server information:
  10. Account Type: Select IMAP
  11. Incoming Mail Server: Change this to imap.gmail.com
  12. User Name: your full email address [username@yourdomain.com, or username@your_domain.com for Google Apps users]
  13. Password: your Gmail password
  14. Click Continue.
  15. Enter the following Outgoing Mail Server information:
  16. Outgoing Mail Server: smtp.gmail.com
  17. Use Authentication: selected
  18. User Name: your full Gmail address [username@yourdomain.com, or username@your_domain.com for Google Apps users]
  19. Password: your Gmail password
  20. Click Continue.
  21. Review your Account Summary, and click Create.
  22. Check our recommended client settings, and adjust your client's settings as needed.

You're done!

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Apple Mail 4

Please note that if you're adding your Gmail address to Apple Mail 4.0 for the first time with automatic configuration, your mail will automatically be configured for IMAP access.

If you're trying to configure an additional Gmail address with IMAP access, please follow these steps:

  1. Click Mail > Preferences....
  2. On the Accounts tab, click the + button to add a new account.
  3. Fill in the Welcome to Mail window with the following information:
  4. Full Name: [your name]
  5. Email Address: your full email address [username@yourdomain.com, or username@your_domain.com for Google Apps users]
  6. Password: your Gmail password
  7. Click Create, verify your Account Summary, and you're all set!
  8. Check our recommended client settings, and adjust your client's settings as needed.

If you'd like to verify your IMAP settings after you have configured your mail client, you can view this through the Accounts tab by going through Mail > Preferences... The settings should be as follows:

To review your port number information, click on the Advanced tab.

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Windows Mail

To set up your Windows Mail client to work with Gmail, just follow these steps:

  1. Open Windows Mail. The wizard pops up if it's your first time using it; otherwise, simply click Tools > Accounts > Add.
  2. Enter your name, then click Next.
  3. Enter your complete Gmail address, and click Next. Google Apps users, enter your address in the format username@your_domain.com.
  4. Choose IMAP input given servers, and check 'Outgoing server requires authentication'; click Next.
  5. Enter your full email address and password, and click Next.
  6. Click through (the checkbox is optional), then click Finish.
  7. Select Tools > Accounts > IMAP account, then select Properties > Advanced.
  8. Enter port number '465' next to the 'Outgoing Mail (SMTP)' field and port number '993' next to the 'Incoming mail (IMAP)' field. Check both secure connection boxes, and click Apply.
  9. Click Close.

Check our recommended client settings, and adjust your client's settings as needed.

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Thunderbird 2

Note: if you're using an older version of Thunderbird, we highly recommend upgrading to version 2.0.

To set up your Thunderbird client to work with Gmail:

  1. Open Thunderbird, and select Tools > Account Settings.
  2. Click Add Account.
  3. Select the Email account radio button and click Next. The Identity screen appears.
  4. Enter your full name in the Your Name field. Enter your Gmail address (username@yourdomain.com) in the Email Address field, and click Next. Google Apps users, enter your full address in the format username@your_domain.com
  5. Select IMAP as the type of incoming server you are using. Enter imap.gmail.com in the Incoming Server field.
  6. Set the Outgoing Server to smtp.gmail.com and click Next.
  7. Enter your full email address (including @yourdomain.com @your_domain.com) in the Incoming User Name and Outgoing User Name fields, and click Next.
  8. Enter a name for your email account in the Account Name field, and click Next.
  9. Verify your account information in the dialog box, and click Finish.
  10. Select Server Settings from the folder list below your new account.
  11. Update the Port value to 993.
  12. In the Security Settings section, select SSL from the Use secure connection options.
  13. Select the 'Check for messages at startup' checkbox and the 'Check for new messages every 10 minutes' checkbox.
  14. Click Outgoing Server (SMTP) in the folder list.
  15. Select the smtp.gmail.com (Default) entry from the list and click Edit. The SMTP Server page appears.
  16. Enter smtp.gmail.com as the Server Name and set the Port to 587*.
  17. *Alternatively, you can set the Port number to 465, as long as you choose SSL as your secure connection.
  18. Select User name and password and enter your full email address (including @yourdomain.com or @your_domain.com) in the User Name field.
  19. Select TLS from the Use secure connection radio buttons and click OK.
  20. Click OK to save your changes and exit the Account Settings dialog.

Check our recommended client settings, and adjust your client's settings as needed.

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Thunderbird 3

Please note that with Thunderbird 3.0, you'll automatically be configured with IMAP. If you'd like to add additional email accounts with IMAP access, please see the instructions below.

To set up your Thunderbird client to work with Gmail:

  1. Open Thunderbird.
  2. Click the Tools menu, and select Account Settings...
  3. Select Add Mail Account... from the drop-down list located under the account list on the left.
  4. The first dialog in Thunderbird's Automatic Account Configuration will be displayed. Enter your name, your Gmail email address and your password. Click Continue.
  5. Thunderbird will query the Gmail server and automatically configure the appropriate IMAP connection settings for your account. When complete, Thunderbird will show you a confirmation dialog similar to this one:
  6. Confirm that the connection settings are the same as those shown above and click Create Account.

Check our recommended client settings, and adjust your client's settings as needed.

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Other

You can use the following information to configure IMAP with many mail clients. If you encounter difficulties, we suggest contacting your mail client's customer support department for further instructions -- we're unable to provide assistance with configuring mail clients not listed here.

Incoming Mail (IMAP) Server - requires SSL: imap.gmail.com
Use SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name: your full email address (including @yourdomain.com) Google Apps users, please enter username@your_domain.com
Email Address: your full Gmail email address (username@yourdomain.com) Google Apps users, please enter username@your_domain.com
Password: your Gmail password

Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address.

Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

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Mail Clients

* We're unable to provide support beyond configuration instructions for these clients.